How to get paid on TicketBox

A complete walkthrough for organizers — from signing up to receiving money in your bank account.

1

Create your account

Go to ticketbox.com.ng/login and sign up with:

  • Your full legal name (as it appears on your bank account)
  • Your email address
  • A password (at least 6 characters)

We'll send you a confirmation email — click the link inside to activate your account.

2

Set up your payout account

This is where your ticket money will be sent. Open the ☰ menu → Account → Payout account.

  1. Select your bank from the list
  2. Enter your 10-digit account number
  3. Your account name will auto-fill from your bank
  4. Tap Save payout account
Important: Your bank account name must match the name you used to sign up. If they don't match, we can't verify you, and your account won't be approved.

Once saved, you're ready to receive money. 💰

3

Create your event

Open the ☰ menu → + Create event. Fill in three quick steps:

  • Step 1 — Details: Event name, description, location, format, category, and schedule
  • Step 2 — Appearance: Upload a cover image and pick a theme for your event page
  • Step 3 — Tickets: Add your ticket types — Regular, VIP, VVIP, Free, whatever suits your event

When you're ready, tap Publish event. If you want to save it for later, tap Save as draft instead.

4

Share and sell

On your event page, tap Share event to send the link to WhatsApp, Instagram, Twitter, or wherever your audience is.

Buyers can pay in three ways:

  • Card (any Nigerian debit or credit card)
  • Bank transfer
  • USSD

No Paystack account needed for buyers. They pay directly on your event page.

5

Get paid

Here's how the money works:

  • For every ticket sold, you receive 95% of the ticket price
  • TicketBox takes a 5% service fee, which the buyer pays on top (so you keep your full price)
  • Money is settled directly to your bank account the next business day after each sale
Example: You sell a ₦5,000 ticket → buyer pays ₦5,250 → you receive ₦5,000 in your bank the next day.
6

Scan tickets at the door

On event day, open the ☰ menu → My Events → tap Check-in on your event.

Your door staff don't need accounts. Here is how to set them up:

  1. Set a PIN: The first time you open Check-in, create a 4-digit PIN.
  2. Copy the link: Tap 📋 Copy Link & PIN to copy the direct check-in link and the PIN.
  3. Share it: Send that link and PIN to your door staff.
  4. They scan: Your staff tap the link, enter the PIN, and the scanner opens instantly. (They don't need to log in).
  5. Check them in: Point the camera at the buyer's QR code. Green ✅ means valid, Red ❌ means already used.

Buyers receive their QR codes by email immediately after purchase. Each ticket has its own QR code that can only be scanned once.

Common questions

What if my bank name doesn't match my signup name?
Contact support at ticketboxhq@gmail.com. We can update the record or help you sort it with your bank.
When do I actually receive the money?
Money settles to your bank the next business day after each sale. Weekends may push to Monday.
Can I sell free tickets?
Yes — free tickets skip payment entirely. You still get a QR code for each attendee, and you can still check them in at the door.
Can I refund a buyer?
Contact support — refunds are handled manually for now.
Can I make a ticket invite-only?
Yes. When creating a ticket, check the "Invite-only" box and set a password. Only people you share the password with can see and buy that ticket.

Ready to sell?

Create your first event in under 5 minutes.

Create an event

Questions? Email us at ticketboxhq@gmail.com